My home on the web - featuring my real-life persona!

Stop the cross selling/up selling

I am honestly so fed up with this. Everywhere I go, people are trying to cross-sell me stuff I don’t want or up-sell some more expensive stuff. My last visit to the mall…

I went to Finish Line to buy a pair of sneakers and the sales kid is relentlessly trying to up sell and cross sell me. I had checked online and they were supposed to have the sneakers in a certain color in my size for $30. So I only see the different color for $60 and he said that’s all they had. I said the web site differs. He said, that means I can order them. I say it says they have the in stock. He says “Oh”, disappears and comes back with the shoes.
He immediately starts a spiel about some cushy insoles because the ones that come with the sneakers are so thin (and it’s a Saucony, so by no means a cheap shoe). I tell him I don’t want them. I try on another pair, and now he even pulls out the insole from the sneaker to show how bad they are. I tell him I still don’t want the other insoles. Then I decide on the cheaper pair and now he says they are running a sales on socks and if I need socks. I am looking at him telling him I came to buy sneakers and that’s it!

Next I went to Eddie Bauer because I had a $10 coupon. All I need is a nice white t-shirt in tall for the hubby. I am looking at the plain t-shirts and the sales lady says that they have a 25% off sale on the active performance shirts - which are still about twice as much. I say no thanks. Than she points out that they have a “buy 2, save $5″ sale. No, I just need one, I am just trying to use the coupon before it expires. She says “Well, you are buying one - you are already half there” - what kind of screwed up logic is that to get me to buy?
Next I am at the check out, and she points to the tote bag with an integrated picknick compartment and it is also 25% off and I say no thanks. Then she starts with me again on buying another t-shirt and I am about to lose it! If my coupon wasn’t expiring that day I would have just told her where she can put the shirt and that I am not buying anything at all.

I understand that times are tough and that we all have to work a little bit harder to earn our money, but I think this has gone way too far! I am starting to dread going to the store and it gets exhausting to try and hide from the sales people. I am used to this from car sale men and the furniture store, please let me shop in peace!

Survivor’s remorse - lay-off aftermath

So, yet another round of lay-offs has passed. Last week, I lost several of my nice benefits - tuition reimbursement being the one that would hurt the most and we got a pay cut. This was actually the aftermath of the “restructuring” earlier this year. Back then, they said that they may have to “do more” if business or the economy doesn’t pick up. Well, we all know, economy is still in bad shape, so yesterday we went through round 2.

I was in early because I wanted to leave early and my boss basically greeted me with the news. Believe me, this is not a good way to start you day. So, for the next few hours, you just keep your head down. You don’t move, you don’t look up. You work as hard as possible so everyone sees how busy you are - not that it matters because the decisions have been made already, but it is just my instinct. If the phone rings, your heart stops for a moment - until I saw on the caller ID that it was my husband. I told him not to call for the rest of the day or I’d need digitalis for my heart.

Either way, I survived, and today is just another day. Unfortunately, my chipper self is really down today, and when I told my husband (who is by the way allowed to call me again), he said that it sounds like “survivor’s remorse”. I looked it up and yeah, that’s pretty much it. Why were those people let go - some of them were here for 20+ years? And even more curious - why am I still here? If they were no good - why weren’t they canned before? Does performance even matter? What is the criterion?

But there is something else that bugs me today. Wherever I go, people are basically whispering and bad-mouthing the company. Hey, I still work here - AND SO DO YOU! I for one am happy to have a job right now. It is not like there is a job market out there with. Show my a similar company out there that is doing much better right now. And if you find a better company - well, maybe you should apply for a job. It’s not like I feel everything is hunky dory but right now I don’t feel like hearing all the trash-talk. I feel like curling up on the recliner with a bag of chocolate - or a bottle of something, I haven’t made up my mind.

Anyway, I guess I am still in-house…

Links:
X-Rite’s Kentwood headquarters feels brunt of about 30 job cuts
Photography Companies Provide Snapshot Of A Lousy Year
Survivor’s Remorse