I am #6
Wow - I just thought I google myself again (and no, I am usually neither this vain nor that conceited) and guess what? Thanks to all of you, I climbed from #43 to #6 within a couple of days. I hear so much about people trying to get a better search engine positioning, it’s not that hard 
Company-wide update to Office 2007
It is so nice, if you have an IT department that takes care of your business, right? Well, not so much, if they force an update to Office 2007 onto you - and your colleague is still running SDL Trados 2006 Freelance. I had already upgrade to Office 2007, because one of my classes for Davenport University required the use of Office 2007. I don’t really like it, but I somewhat got used to it.
Initially, we were both using Freelance versions. The Freelance version did everything we need and until a while back handled our needs perfectly. Generally, we have the languages split between me and my colleague, with her taking care of Asian languages and me taking care of European languages. In the recent past we started to support more European languages, and I needed to upgrade to the Professional version, which costs about 4 times as much, just to handle a few more languages. Well, I realized there is no other choice, and I got a pretty good deal on SDL Trados 2006 Professional.
Then, after a three month back and forth with support about an issue with Context TM and some really pissed off emails from me to basically everyone I know at Trados, they reimbursed me for my trouble with a free upgrade from 2006 Professional to 2007 Professional - whoa, I was floored and actually very impressed.
Anyway, the Freelance licensed was not upgraded so of course with the upgrade to Office 2007, it was “Bye Bye Trados” for her. I checked online into our Trados account and submitted a Request for Offer, asking what upgrade options we have to get the 2006 Freelance version to work with Office 2007. There was an option, how I would like to be contacted and since I dread talking to sales people, I checked “Contact by email”. Of course, an hour later, the phone rang - doh, why give me an option, if you don’t care anyway?
Of course, it was a typical sales call. The person was uninformed and had no idea what licenses we have and what we wanted. I don’t get it. She clearly looked into my account to get my phone number, right? She obviously got my message asking to upgrade the SDL Trados 2006 Freelance version, yet she asked me what version I want to upgrade. Then I got the spiel about how Translation Agencies shouldn’t use Freelance licenses to which I replied that we wouldn’t have a problem with that because we are not a translation agency. She then told me that corporate clients shouldn’t use a Freelance license either because it doesn’t work in a network. Where do those people get that crap from? Of course you can run a Freelance license in a network. We were also able to run two separate Freelance licenses in a network, even though I have heard some said they can’t, but we only have one Freelance version left.
I guess she could hear that I was not too open to her sales pitch and she said she would send me an offer via email. That was yesterday - I haven’t heard back since. Thank god, I am so crafty, so I logged into my account again, looked for product updates, selected to “Upgrade from SDL Trados 2006 Freelance to SDL Trados 2007 Suite Freelance” (quoted for $85), filled out a PO, got the CC# and 5 minutes later, I was downloading the update. After they figured out they can’t push the Pro version, the simple update probably wasn’t enough of a commission for someone to waste their time on me. Who needs sales people anyway, right?